233 N. Pleasant Ave.
Amherst, MA 01002
p. (413) 253-6417
f. (413) 256-6435


(800) NO-HUNGR
nscah@aol.com

Community Needs Assessment Survey

Please respond to this survey as accurately and as specifically as possible.  Its results will help us determine the focus of our activities so that the most pressing needs of the hungry and homeless in our community may be met.
Organization  
Address  
 
Telephone  
Name and Position  
Date Completed  
1.  During what hours are your services available?



2.  Who is eligible for your services? (ages, sex, residence, income requirements)



3. For each of the following services, please indicate whether your clients need the service, whether you provide or arrange for the service, and (if you do not) whether you consider it a major unmet need.
  Needed Provide/Arrange Major Unmet Need
Meals      
Clothing       
Housing Referral      
Educational Services       
Job Training      
Psychiatric Services      
Medical Services      
Child Care       
Counseling Services       
Information on Cash       
Assistance      
Advocacy/Translation      
General Info and 
Referral               
     
Other (What? _____
________________ )
     
4. How many requests are you unable to meet? (List reasons)
Workload/facility at capacity  
Agency doesn't provide requested service  
Ineligible for services  
 Other  
5. To what agency or group do you refer clients who need:
Shelter  
Food  
Financial Assistance (rent, utilities)  
 Clothing  
 Transportation assistance  
Other  
6. Have you noticed an increase in the number of clients you have had within the past year?  If so, how large of an increase has it been? 



7.  If you answered yes to question 6, how did the increased number of clients affect the operation of your agency?
less services (ex: food, beds) available to clients  
sought more funding to deal with increased number of clients  
 requested/bought more equipment or food for clients  
 had to turn away clients requesting food  
had to turn away clients requesting shelter  
reduced hours of operation  
ran out of funding, vouchers, tokens  
8. What do you think are the greatest needs of this needy population?



9. Do you think expansion of your services could meet some of these needs? (probe method and feasibility) if not, what additional ways do you think could fill unmet needs in the community? (consider public and private resources) 



© National Student Campaign Against Hunger and Homelessness